king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
195,887 reviews

Reviews

Recommend
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Reviews

 
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Review of King George’s - Accident & Emergency
6th May 2024


I felt the staff were really good and did their very best for me They were kind, considerate and all the staff looked after me

Suggested improvements
Cannot think of anything

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
6th May 2024


Excellent service except the long wait in between each session of being seen. The staff were excellent in all aspects other than the waiting.

Suggested improvements
I’m a little deaf so found it hard to hear my name called out to be seen, especially when it is called the other side of the reception desk. Is there some way of presenting the name actually in the waiting area?

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
6th May 2024


The staff were very good and did their job with care and attention Thanks to all the staff Rose Lavin

Suggested improvements
The only issue was Transport. And communication between wards and transport and communication could be improved

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
5th May 2024


I visited King Georges Hospital Seizure Clinic on 25th April. I had been experiencing side affects that I believe were from the nedication I was taking. When I trued to tell the doctor I was loding my hair I was shut down completely told it could be from anything. It was a shame because if the doctor had asked questions rather than shut ne down it could of saved money and time. A few days later I found myself having to email the seizure clinic nurse specialist and inform her about my experience and the hair loss that is continuing. I even went to the trouble of taking a picture of my hair loss after shower. The nurse apologised that I was still experiencing hair loss and would speak to the doctor. A week after seeing the doctor she called me to speak to me regarding the medication, she indicated that the side affects could be from surgery. I was quick to let her know about my memory loss and throwing items away, joint pain and I think she then realised that it couldn't be surgery. She asked me what I want to do and I said change the medication to see if there is any improvement in what I'm experiencing. I think hair loss is horrible especially if you have baby fine hair and lose 40% of your hair is quite upsetting. I am pleased that the doctor today dud listen to me without shutting me down. The doctor said dhe will write to my GP and explain how the introduction of the new medication shoukd be done. It us just a shame more questions were nit asked at my appointment at tge hospital as thus could have been easily sorted rather than a phone xall, the doctors time as well as mine, having to write a letter to my GP, it's a waste of NHS time. When working with patients its so important questions are asked and patients are given an opportunity to put over what they need to rather than shut them down because maybe the clinic is running late. In the long run it saves time and more importantly NHS money. I think on tge whole doctors and nurses do a marvelous job but its important that it's consistent.

Suggested improvements
Ask more questions and importantly listen to what information the patient is giving given the opportunity.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
4th May 2024


Everything was excellent

Suggested improvements
No

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
3rd May 2024


To appreciate

Suggested improvements
Several times I noticed that the toilets was not use able/ not clean

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
3rd May 2024


Talking and laughing about patients Inches from my bed arguing very immature for a ward they unorganized wrong name on my bed fighting over lunch breaks stop

Suggested improvements
Stop mocking physicrate patience out them on correct ward not having them screaming for 3 days straight when ask they say they don't where to put them 5 year olds act with more compassion. And make sure they speak English not in native young around patients and staff stop getting doctors to do other doctors jobs when they are not trained to do it. All patients on my unit were appalled none of us got sleep for three red days it was torture I had to discharge my self I could take no more.

Experience
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Doctor communication
Communication nurse
 
Review of Rheumatology Outpatients
3rd May 2024


Great care great doctor very understanding

Suggested improvements
Parking very hard to find a place

Experience
Dignity/Respect
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Kindness
Doctor communication
Communication nurse
 
Written by a NHS patient
2nd May 2024


All the staff was kindly and informed about me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Outpatients Department
2nd May 2024


It's the only time my condition and treatment were explained so as I could understand

Suggested improvements
There is nothing to change Dr casey is excellent

Experience
Dignity/Respect
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Doctor communication
Communication nurse
 
 
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